Allina Health Laboratory partners with Allina Transportation and TForce Final Mile Courier Services to transport specimens from your site to our Central Laboratory.
Scheduled/On Request Ground Courier Services
- Two routine daily pickups may be available for established clients within the metro area
- Clients who do not need regular pickups can be set up for on request pickups
- Lock boxes are available for after-hours specimen retrieval
- Your Account Representative will provide you with your individual courier schedule
RUSH Courier Services
Allina Health Laboratory offers unscheduled (Rush) courier service at a charge. If your scheduled or On Request pick up does not meet your needs, non-Allina owned clients may call our Client Services department at (612) 863-4678 Option 1, or (800) 281-4379, Mon – Fri (7am – 7pm) to request a Rush pick up. If you prefer, you may also call your own courier to transport your specimen to the Central Laboratory. All Allina Health sites should place the request for unscheduled pickups directly with TForce.
If you request a rush courier service through Allina Health Laboratory, we will contact TForce courier service to request a pick up for your specimens. TForce guarantees a two hour service (time from call placed to TForce to specimen drop) for clients within 20 miles of our Central Laboratory; clients located 21-40 miles of the Central Laboratory are guaranteed delivery within 2.5 hours. The charge for this pick up will be tiered pricing dependent on your location that will be billed back to you on your monthly invoice.
Courier service for weekend or holiday stats, or stats prior to 7am and after 7pm should be called directly to your own courier service.
TForce Final Mile Courier Services
Getting to Allina Health Laboratory Central Lab (shipping and receiving, docks, administration)
The Central Laboratory is located on the second floor in the 10th Avenue Facility. This building is located between Abbott Northwestern Hospital to the north and Allina Commons to the south.
Shipping of Specimens
Allina Health Laboratory will not be responsible for the shipping charges incurred when sending specimens from your facility. For your convenience, we will provide the FedEx air bill and clinical pak, as well appropriate internal packaging materials to your facility, but we will require that the shipping charges be applied to your Fed Ex account. The FedEx air bills you receive from Allina Health Laboratory will be preprinted with our address and payment indicated to be billed to sender. You will need to add your FedEx account number to the air bill.
If you prefer, you may choose to use an alternate overnight delivery service of your choice, but please remember to follow the current procedure and to fax a copy of the air bill along with a copy of the completed requisition to Allina Health Laboratory Client Services at (612) 863-4067. This will allow us to effectively track your specimens and expedite processing of these specimens.
If you choose to use a delivery service other than FedEx please address the package as follows:
Allina Health Laboratory Specimen Management
2800 10th Ave S, Ste. 2000
Minneapolis, MN 55407
Phone (612) 863-4678
Any charges for shipping specimens from your facility to Allina Health Laboratory that are applied to the Allina Health Laboratory FedEx account for shipping services will be billed back to your facility.
How to package and ship from remote collection locations
Forms (Courier Log Book)
How to package for courier transport
Unscheduled courier process
Instructions for lockbox use
Courier package labeling examples
Courier package barcode log
Courier package count log